Job Details

Senior Citrix Engineer for Innovative Airline

Job Info:

Category: Operations/Support, Software Engineering
Company Description: Award-Winning International Airline
Salary: Highly Competitive, Depending on Experience
Position Type: Permanent
Job Number: 9477

Job Description:

Our client, a tech-forward, innovative, international airline, is looking for a Citrix Engineer to join the team.

The Systems Engineer maintains the integrity of the server environment and Hyper-Converged infrastructure solution.  The Engineer should have a minimum of five plus years of experience implementing, supporting, and serving in a technology architect role for a XenApp and/or XenDesktop environment as well as additional administrative experience with related technologies such as application and profile management solutions. The ideal candidate will have served in such a capacity at two or more environments and in at least one environment of over 1,200 concurrent users.

Essential Responsibilities

  • Understand and apply industry best practices to support the future growth of the Citrix XenApp/XenDesktop and Hypervisor environments
  • Analyze and forecast modifications to the XenApp/XenDesktop and Hyper-Converged infrastructure environment
  • Perform advanced issue analysis and resolution
  • Perform maintenance and environment upgrades
  • Manage the enterprise Citrix environment
  • Oversee and lead administrative tasks at the Tier-1 and Tier-2 level as an SME
  • Create knowledge base articles and issue resolution scripts to address Tier-1 and Tier-2 requests Manage Hyper-Converged infrastructure, virtual host, and storage infrastructure related to the Citrix environment
  • Review periodic reports of server health, resource utilization, user experience, platform performance
  • Review vendor knowledge base articles and newly released updates
  • Review change control requests that impact the Citrix environment
  • Perform policy-level changes and make Group Policy updates
  • Perform advanced server and infrastructure maintenance
  • Provide technical leadership for infrastructure projects
  • Review knowledge base articles and issue resolution scripts for accuracy, compliance, and feasibility
  • Lead design updates and architecture revisions
  • Troubleshoot and resolve high severity issues and service outages
  • Oversee technology integration workflows
  • Review periodic reports of server health, resource usage, user experience, and overall environment performance to determine next steps and upgrade paths
  • Perform problem analysis
  • Ensure technical specifications meet business needs
  • Create and maintain documentation as per our client's policy and regulatory standards
  • Establish and maintain a high level of morale and clear focus in an environment of aggressive growth and environmental change
  • Contribute to the ongoing evolution of best IT practices within Citrix
  • Other duties as assigned

Minimum Experience and Qualifications

  • Bachelor's degree in related discipline and/or demonstrated capability to perform job responsibilities through previous experience and education
  • Seven (7) years' experience in IT; minimum of five (5) years as a Technical Consultant/Engineer.
  • Five (5) years of experience managing all aspect of Citrix XenApp
  • Four(4) years of experience managing all aspects of Citrix XenDesktop, Provisioning Services and Hyper-Converged infrastructure
  • EdgeSight and Desktop Director experience
  • Experience with standard operating environment, change management, exposure to other management tools such as VSpace and Altiris.
  • Available for overnight travel (up to 10%)
  • Able to work flexible hours and be available for emergency response on short notice
  • Must pass a ten (10) year background check and pre-employment drug test
  • Must be legally eligible to work in the country in which the position is located

Preferred Experience and Qualifications

  • Managing applications that reside in hosted datacenter environments
  • Microsoft and CITRIX Certified Systems Engineer certification
  • Excellent customer service skills and the ability to interact across multiple disciplines
  • High level understanding of complex IT infrastructures
  • Proficient at creating technical documentation, delivering technical training and detailed design documentation
  • Strong analytical and problem solving skills
  • Understanding of virtualization technology (VMware, virtual server, Hyper-V)
  • Group Policy and OU administration, Group policy management, and MS Exchange knowledge
  • Experience with scripting technologies such as PowerShell, VBS, and bash
  • Experience with Citrix thin-client and VDI technologies
  • Able to work in a highly dynamic team environment
  • Strong verbal and written communication skills
  • Ability to rapidly resolve issues and recognize when escalation is necessary
  • Supporting platforms/applications that run on Windows OS



All qualified candidates are encouraged to apply by submitting their resume as an MS word document including a cover letter with a summary of relevant qualifications, highlighting clearly any special or relevant experience.

Please Note: All inquiries will be treated with the utmost confidentiality. Your resume will not be submitted to any client company without your prior knowledge and consent.

Contact Recruiter
Senior Technical Recruiter
Andiamo Partners | 90 Broad Street, Suite 1501, New York, NY 10004

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